The Client Portal lets clients update their preferences after signing the contract.
What Clients Can Update
- Point person name and phone
- Meal provisions (provided / buyout / not provided)
- Attire requirements
- Special requests
- Guest count
- Event color palette (Pro — see Color Palette)
- Card payment (when Stripe Connect is active)
Sharing the Portal Link
Organizers can share the client portal link via email directly from the gig details. Click "Share Portal" in the Client Portal section to send a branded email with the portal link to your client, an event planner, or a point person. You can also copy the portal link to share it manually.
How Access Works
- Clients receive a portal link in their signing email
- No account required — access via secure token link
- Links are valid for the duration of the contract
- Clients can only update preferences, not contract terms
Syncing Changes to Your Team
- Client updates preferences via their portal
- You see a "Client Updated" badge in the gig details
- Review the changes
- Click "Sync to Team" to send updates to your team members
Common Questions
Can clients change contract terms?
No. The portal only allows preference updates (meals, attire, point person, special requests).
Do clients need a GigOrganizer account?
No. They access the portal via a secure link in their email.